Delete your DayCount EU account

You can delete your account yourself in the app. Your trips and documents are not on any server, so they are only removed from your phone if you choose to erase them too.

In the app

1. Open the app and go to More > Account.
2. Tap Delete account. You may be asked to sign in again to confirm it is you (Apple sign-in also revokes the Apple sign-in token).
3. Optionally switch on Also erase all data on this phone to remove your trips, evidence files and settings.
4. Confirm.

What is deleted

• Your sign-in account (the Google or Apple sign-in linked to DayCount EU).
• The link between your account and your purchase record in RevenueCat; the app returns to an anonymous user.
• If you chose to erase local data: your trips, travellers, notes, evidence files and the encryption keys on your phone.

What is not deleted

• Purchase records held by Apple or Google, and billing records RevenueCat must keep. Cancel any subscription in your App Store or Google Play settings, since deleting your account does not cancel it.
• Data on your phone, if you did not choose to erase it. Uninstalling the app also removes it.

If you cannot open the app

Email support@daycounteu.com from the address you used to sign in, with the subject "Delete my account", and we will remove your sign-in account as soon as we can and within 30 days.